Privacy Policy

The short version

NamedHQ checks how well small businesses' websites can be read by AI search tools, and offers to fix what it finds. To do that we collect business contact details from public sources and email businesses we think we can help. This page lists everything we collect, where it goes, and how to have it removed. This website sets no cookies and runs no advertising or cross-site tracking.

Who we are

NamedHQ is run by Oscar Williams from the Gold Coast, Queensland, Australia. Contact: hello@namedhq.io or +1 (347) 329-3041.

If you visit this website

• Server logs. Our host, Vercel, processes standard request data such as your IP address and browser type to deliver the site and keep it secure, under Vercel's privacy policy.
• Visit statistics. We may use Vercel Web Analytics to count page views. It uses no cookies and doesn't identify you or follow you to other sites.
• Localizing the page. To show prices in your currency and mention your city, your browser asks a geolocation service (ipwho.is) for an approximate location based on your IP address, and Vercel supplies a similar estimate. We use it only to adjust what the page says. We don't store it.
• Fonts are served from this site, so loading a page doesn't send your IP address to a font provider.

If you use the free scan

• The website address you enter. We fetch that site's public pages to score them, and send some of the page content to an AI provider (currently Groq, or Google Gemini as a backup) to write the recommendations you see.
• If you ask for the report by email: your first name, last name if given, email address, the website and its score. We store these in our customer database and send you one email with your report through our email provider, Resend. You will not be added to a newsletter or an email sequence.

If we've emailed your business

We contact businesses whose websites we think we can improve. To do that we collect:

• Business details from public sources: business name, website, phone number, city, category and the business email address published on its website or public listings. Our sources include Overture Maps, OpenStreetMap, Google Maps listings (through Apify), the business's own website, and contact-data providers such as Apollo.io and Prospeo.
• An audit of your public website using our 23 checks, and the answer an AI tool (Google Gemini) gives when asked who the best businesses of your type are in your area.
• Our emails and your replies. We send through Instantly. We don't use open-tracking pixels or click tracking in these emails.
• Report page views. Some emails link to a private report page about your website. When the page is opened we record that it was viewed and when. No cookie is set.

Every email tells you who we are and includes a one-click unsubscribe link. If you unsubscribe, or ask us to stop, we stop, and we keep only your email address on a do-not-contact list so it can't be added again by mistake.

The reason we process this information is our legitimate interest in offering a relevant service to businesses, using contact details they have published for business enquiries. You can object at any time and we will stop.

If you book a call or become a client

• Calls are booked through Cal.com, which collects your name, email and chosen time under its own privacy policy.
• For clients we also keep the website access you give us, the work we do, and billing records.

What we don't do

• We don't sell or rent your personal information, and we don't share it with anyone for their own marketing.
• We don't use advertising cookies, tracking pixels, or tools that identify website visitors.
• We don't knowingly collect information about children. This service is for businesses.

Who helps us run this

These providers process information for us, only to provide their service: Vercel (hosting), MongoDB (our database), Instantly (sending email), Resend (report emails), Cal.com (bookings), Groq and Google (AI answers and recommendations), Apify, Apollo.io and Prospeo (business contact data), and our email inbox provider. Most are based in the United States, so your information may be stored or processed outside the country you live in. Report pages are hosted at unlisted addresses, marked so search engines don't index them.

How long we keep it

We keep prospect records while they're useful for our outreach and delete them when they aren't, or as soon as you ask. Client records are kept as long as the law requires for tax and accounting. Do-not-contact entries are kept so we can keep honouring them.

Your rights

You can ask what information we hold about you, ask us to correct it, ask us to delete it, or tell us to stop contacting you. Email hello@namedhq.io and we'll respond within 5 business days. To have a report page about your business taken down, email us and we'll remove it within 5 business days.

• Australia: if you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
• California and other US states: we don't sell personal information or share it for cross-context behavioural advertising.
• UK and EU: you have the right to access, correct, erase and restrict use of your data, to object to its use, and to complain to your data protection authority.

Changes

If what we collect or how we use it changes, we'll update this page and the date at the top before the change takes effect.